The NAS helpline has state of the art, highly advanced helpline communication system in place which is operational 24 hours a day and 7 days a weak providing assistance to insured members, clients, and providers.
NAS has a dedicated customer care helpline catering to member calls and concerns. This system is equipped with IVR system (Interactive Voice Response) & Intelligent Skilled Based Routing which assists the caller to specify the nature of the call and guide accordingly to reach the concerned specialized person.
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